Salesforce Implementation

If you are looking for a company to provide you with Salesforce implementation services, you have certainly come to the right place. Here at Medullus, we have many years of experience in the industry and we can make sure that the software is implemented in a manner that brings your business the highest level of success. Read on to discover more about Salesforce implementation, the benefits it brings, and why you should choose our service. If you have any queries, please do not hesitate to get in touch with us for more information.

What is Salesforce?

Salesforce is a type of Customer Relationship Management (CRM) solution, which brings together customers and businesses. It is an integrated platform that covers all departments, including service, commerce, sales, and marketing efforts, giving you a shared, single view of each and every customer.

What are the benefits of using Salesforce?

There are many different CRM products on the market today, so you may be wondering what makes Salesforce such a good choice. Here are some of the main reasons why Salesforce has become such a premium choice in the industry:

#1 It is incredibly flexible

There is only one place to begin, and this is with the fact that Salesforce is a flexible solution. You can set the objects and features to suit your own needs, at any time. Of course, this is where our expert service comes in, ensuring that Salesforce is set up to completely suit your company's needs. As a user, you are not going to be tied into specific processes, workflows, and page layouts, and this makes Salesforce one of the most flexible solutions on the market today.

#2 Salesforce is the biggest web-based platform

A lot of people do not realize that Salesforce is the biggest ecosystem in the world with all of the benefits that users get to make the most of. The platform is continually being assessed by users and further developed by the greatest development talent worldwide. This means that Salesforce is being expanded on each and every day. Therefore, as a user, you can have complete peace of mind knowing that you are going to be using all of the latest tools that are available.

#3 Standard API links

Aside from the huge number of apps that are available in the AppExchange, which can be integrated immediately into your Salesforce environment, there are also separate applications that you can link. One of the massive advantages of this CRM is that there is a massive number of suppliers that provided standard API links on Salesforce. For instance, if the standard marketing automation feature offered by Salesforce, Pardot, does not meet your requirements, then you are more than able to opt for something from a different supplier, such as Marketo, Eloqua, Act-On, or of course, Hubspot. You can easily link tools like this quickly and effectively without being charged for extra hours.

#4 A huge number of options with many apps to select from

We have already briefly touched upon the AppExchange, which is where you can purchase applications for your Salesforce ecosystem. This is a huge benefit in comparison to other CRM providers, where you have to use integrated tooling from the same provider. Instead, you will find so many apps across a whole host of processes, including finance marketing, sales, and recruitment applications, plus many more. It is often the case that experts in the respective fields have created the apps. For example, you will find the likes of Ebsta for Gmail integration, Growpromoter for NPS research, Mailchimp for email marketing, and Dataloader for data import – to name a few!

#5 Salesforce is very easy to manage

Aside from the benefits that we have touched upon so far, we cannot ignore the fact that Salesforce is easy to manage. The learning programme, Trailjeads, will ensure that you have all of the information and knowledge you require to use the platform effectively. You can take various modules and earn badges whenever you pass exams. This is a great way of ensuring that your workforce learns how to make the most of the CRM, encouraging them to learn and develop their skills.

Why you need Medullus for Salesforce implementation

As you can see, there are many different benefits that are associated with Salesforce. However, in order to truly leverage these benefits, you need to work with a Salesforce expert who understands your business and is able to implement and tweak the system to suit your specific needs. After all, every business is different, and we all have different requirements!

Make the most of the capabilities and features that matter the most to you

As mentioned, one of the main benefits associated with Salesforce is that there are so many different features, apps, and add-ons that you can make the most of. While this is great, you need to make sure that you are leveraging this benefit effectively. After all, every business is different, and what your business requires from Salesforce is not going to be the same as another company. This is why we will work carefully with you to understand your business; your goals, your pain points, and what you are hoping to achieve. We will then ensure that all of the right apps and integrations are implemented so that you have a solution that is just right for your business. Needless to say, as your needs and requirements change over time, we will make sure that the platform keeps moving and growing as your business grows.

We can help you to boost your ROI considerably

Our Salesforce implementation experts can help your company to be better positioned so that you can seize potential clients. As new features are coming all of the time on this CRM, the potential to improve user experience is always there, yet you need to make the most of this. We help to make sure that this is the case via the likes of real-time monitoring, increasing your marketing outreach, and much more. We can ensure you are making the most of all of the features that are available to you. We will design your CRM system in a manner that will ensure that there is a high rate of adoption and that the platform works in a manner that is desired by your business, ultimately meaning you will get a much higher return on your investment.
Improved problem solving and higher levels of efficiency

A certified Salesforce professional can help you with any sort of problems or hurdles that you may face along the way. We will provide our professional and objective opinion on any of the issues that you may have, taking the required steps to ensure that problems are avoided along the way. As we will be there with you from the start of your journey, you can be sure that we will be able to provide you with the most efficient fixes to any problems you may face or any changes that you may want to make.

We can help you with strategic decision making

Aside from the benefits that we have mentioned so far, we can also assist you in terms of making better and bigger decisions in terms of your current CRM and any other software that you may use. We are experts in many areas of software integration and implementation, so we can help you to make sure that your entire set up is on point. Plus, we can make sure that you are not missing out on any helpful features or add-ons that could really take your business to the next level.

We will get Salesforce up and running for you in no time

By appointing our team of Salesforce experts, you can save a considerable amount of time. We will make sure that Salesforce is set up correctly for your business, ensuring that your business is using it productively and effectively. We know all of the technical details that surround Salesforce implementation, ensuring you can have complete peace of mind. You won’t have to worry about any issues during the installation process. We will understand your business's current infrastructure and we will make sure that Salesforce is set up in a manner that makes the most sense for you.

Get in touch with the team at Medullus today for more information

If you would like to find out more about our Salesforce implementation services, please do not hesitate to get in touch with us today. We have many years of experience in the industry and we would be more than happy to assist you in any manner we can. All you need to do is give us a call on +1 (732) 800-6030. Alternatively, you can send an email to connect@medullus.com and we will get back to you as soon as possible.